Both CBC and CTV failed to cover the Quebec mosque shooting. They forgot that when there is real breaking news you climb a tree

As a retired producer who worked at the national level at both CBC News and CTV News I was appalled at the superficial (to say the very least) coverage in English Canada of the shooting at a Quebec City mosque last night , January 29, 2017.

So were many people. The news was coming in on Twitter and Facebook, not television and along with the real news (and the fake news) there were complaints that neither CBC nor CTV had any coverage. The viewers were demanding television coverage from both the public CBC and the private CTV.

While Societie Radio Canada and its French language private competition TVA were live and in-depth, the CBC National broadcast on both the main network and News Network  had nothing more than a minute of a phoner voice over. A disgrace for a national public news service.

At 11 pm, Pacific, that’s 2 am Eastern, CBC News Network went back to a canned documentary while BBC World devoted much of its newscast to the shooting.

This is the age of instant communications. Mobile phones. Text. E-mail. Twitter. Facebook.

It is obvious that in this age of 24/7/365 communications neither network news service has an emergency plan.

Probably in the view of bean counters and consultants news happens most often when there is a regular measurable audience and a newsroom is fully staffed (or as staffed as much as today’s budgets allow) and the new buzzwords like a “Hub” or a “Breaking News Desk” will always respond.

The Hub and Breaking News desks can only respond if there are warm bodies with their bums in chairs actually in the newsrooms.

Maybe the network news bosses should bring an old analog era procedure that actually got (real) breaking news on the air fast. It’s called a phone tree.

Back when I was starting in journalism 40 years ago, the days long before Breaking News became nothing more than a marketing gimmick, there were emergency plans and procedures and when the fertilizer hit the fan you learned quickly how those procedures worked. Even if you were a lowly editorial assistant (a job that no longer exists) almost all alone in the newsroom.

These long forgotten procedures were created (I was told at the time) when the Greatest Generation returned from service in the Second World War to begin or resume careers in journalism and they damn well knew what an emergency or breaking news really were.

So here’s how I learned my trade back then:

On September 28, 1978, it was just after one in the morning at the old National Radio Newsroom on Jarvis Street in Toronto. The evening staff had gone home. There was a writer for the hourlies for western Canada. The late Doug Payne producer of the World at Eight was preparing the show. His writing and producing staff would not be in for a couple of hours. I was the editorial assistant. It was still the days of clattering teletypes in a side room. Nothing had moved on any of the teletypes for an hour. Nothing. Then suddenly the Reuters machine literally went nuts. Normally five bells on an old teletype was a Bulletin. A Flash was seven. This time the machine rang 28 bells. (I saved the carbon copy and counted them later) The new Pope John Paul I was dead. (He had been in office just 33 days).

I was stunned for a few seconds, then ripped the paper and ran over to Doug.

Doug knew what to do. He knew the phone tree.

First I was to call the then senior assignment producer, Bob Dowling.
Second and only after I had called Dowling, who could start getting the foreign desk and reporters mobilized, I was to call the then managing editor Eric Moncur.

Doug and the writer under CBC procedure at the time (not these days) waited for the CP/AP confirmation. They then prepared the network bulletin and after that the last two hourlies to the west.

Doug told me that once I had called the boss, I was to call in all the morning staff for both World at Eight and Hourlies, starting with producers and senior technicians, then writers and junior technicians. Overtime was no problem. The early morning EA didn’t answer (I later learned he was spending the night at his girl friends’) so I was told to call in the mid-morning EA. Doug then told me to call Frans, the nearby all night restaurant and order breakfast to go for 30 people. As soon as the mid-morning EA got in, he was sent out again in a taxi, with an envelope full of cash to collect the breakfast. (Eggs, bacon and sausage).

I was also fielding calls from the public (including an assistant to the Archbishop) who had direct lines numbers to the newsroom in something called a Rolodex. (In the first round of many budget cuts the overnight switchboard operator had been let go a few weeks earlier)

In Toronto, noise bylaws forbade the Catholic Churches’ bells from ringing until 7 a.m. But as the World At Eight went to Atlantic Canada, the listeners could hear LIVE, those bells ringing.

A year later, on November 10, 1979, it was a deadly Saturday night. There were two people in the radio newsroom, myself and the hourly writer. Down the hall a producer for Sunday Morning was putting the last minute touches on a doc that was to air that morning.

It was five minutes to midnight. Five minutes until the switchboard closed. It was then the phones started to ring. There had been some kind of huge explosion in the west part of Toronto. At midnight those calls stopped.

Those calls were enough for me to follow the phone tree procedures and call Bob Dowling. It was soon after that that news staff began calling on direct lines, not just from the west end but even from high rises in downtown Toronto, telling me there were huge flames in the west.

A Canadian Pacific train had derailed in Mississauga at 11:53. So those warning phone calls from the public had come almost instantly. Dowling went through the phone tree, calling in staff and alerting reporters. Then he called back and ordered me, the most junior person and the available warm body to get out to the scene until a national reporter could relieve me. There was a problem, the weekend CBL (local Toronto radio) reporter had taken the staff car and he couldn’t be contacted. So  Dowling authorized a technician who should have gone off shift  to drive me on overtime  to the scene in his personal vehicle.

As soon as we got on the Gardiner, we could see the flames reaching 1500 feet into the air; we eventually got to the scene, and (in those days) were waved through the police barricade to a parking lot designated for the media. Even for the TV people who were also arriving this was long before the days of easy live coverage. But there was a quick police briefing within a half hour or so. Soon after the briefing, a national reporter arrived, so the tech and I drove off to find a place to file. In those days that involved taking a phone apart and using alligator clips to send audio from a tape recorder back to the newsroom. Then, the tech and I went to a mall that was an evacuation centre that was already filling up, for interviews. We were back in the newsroom by 5 am, which by that time had all hands on deck.

On August 19 1991, I was a writer at CTV News in this case the Sunday news with Sandie Rinaldo. It was a dull, routine Sunday night with (as far as I remember) until about 11:25 when once again it was Reuters, this time on a green CRT screen tied via some badly written software to a mainframe, that sent the Bulletin that the Communist Party of the Soviet Union had announced that Mikhail Gorbachev was no longer in office. It was the infamous August coup. I called the show producer Jennifer Harwood (now a CBC News manager) and read her the bulletin.

Normally on a Sunday night after the control room told us “tape is good” everyone would go home. The control room called, tape was good, but there was no call back from the producers saying they could go home. Everyone was reading the wires. Control room called back, “What is going on?” So I told them and told them to stand by. The coup meant that there had to be a whole new show with real breaking news put together in now less than half an hour.

At the same time, the CTV phone tree was activated. Calls were made to then CTV VP of News Tim Kotcheff and senior assignment editor Dennis McIntosh. The midnight show to Central Time Zone made it to air (of course) and then after that show was off the air; there was a full network special report aimed mostly at the eastern, Atlantic and Newfoundland stations that had already broadcast the original newscast.

That’s how the system was supposed to work. That’s how it worked at both public and private networks  when the networks had executives and managers who knew what they were doing.

My sources tell me that at CBC there is minimal staff assigned to the Sunday National (unlike the old days when the Sunday National was a flagship that led the rest of the week.) and even the English Montreal local CBC newscast was a disaster.

This news disaster is the result of decades of budget cuts, staff reductions and misleading viewer analytics that say it isn’t worth money investing in weekend coverage. At CTV I suspect that the parent company Bell Media has no real interest in actual news coverage in a demographic low point. CBC lost its way as a public broadcaster years ago, with too many managers and too many managers who know nothing about broadcasting and don’t consider news apart from marketing it.

The CBC now has version 5.0 or higher of a so-called digital strategy. The news of the shooting was on Facebook and Twitter, not much even on (they can’t do much if there’s one writer and no reporters on scene to feed information) and everyone in English Canada was waiting for CBC to go live with real reporting. It never happened.

In these days when all the media is in deep trouble, there are some things you can’t fix.

But one thing can be fixed. Remember the Greatest Generation.

Remember the old Journalism School 101 adage. Never Assume.

Never assume that news is going to break when you’re expecting it.

Come up with a real 21st century emergency plan and bring back that old analog frigging phone tree system and when there is real breaking news get it on the air and out on digital and social media whether it’s on Wednesday afternoon or Sunday night. Accurate and fast. Accurate is crucial in the age of fake news on social media.


Here’s what John Doyle of the Globe and Mail says

John Doyle: Lack of TV news coverage of Quebec City shooting a huge broadcast failure


(In the first upload,  I mixed up east and west. Mississauga is west of Toronto. It has been corrected)

It’s not just Kai Nagata that’s quitting, it’s the whole damned demographic

I intend to write a longer blog on the raging debate over Kai Nagata’s now famous blog about his resignation from CTV News, Why I Quit My Job putting it in a wider and historic perspective.

寮佃布鏃ユ湡 鍒嗛 妯欓 纾侀张 澶у皬 绋瓙 涓嬭级 瀹屾垚 鐧间綀浜
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浠婂ぉ 12:57 2022/09/28 12:57 鍕旷暙 LoliHouse [鍠佃悓Production&LoliHouse] LoveLive! 瓒呯骇鏄庢槦!! 2鏈 / Love Live! Superstar!! S2 - 08 [WebRip 1080p HEVC-10bit AAC][绠绻佹棩鍐呭皝瀛楀箷] 绱1姊濊璜     903.8MB - - - LoliHouse
浠婂ぉ 12:57 2022/09/28 12:57 鍕旷暙 LoliHouse [鍠佃悓Production&LoliHouse] LoveLive! 瓒呯骇鏄庢槦!! 2鏈 / Love Live! Superstar!! S2 - 07 [WebRip 1080p HEVC-10bit AAC][绠绻佹棩鍐呭皝瀛楀箷] 绱1姊濊璜     633.2MB - - - LoliHouse
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浠婂ぉ 10:53 2022/09/28 10:53 鍕旷暙 鐖埅瀛楀箷缁 銆愮埅鐖瓧骞曠粍銆戔槄7鏈堟柊鐣猍涓嶆鑰呬箣鐜 绗洓瀛/Overlord IV][13][END][1080p][HEVC][GB][MP4][鎷涘嫙缈昏瘧鏍″]     208.1MB 12 6 8 zzsJaJA
浠婂ぉ 10:52 2022/09/28 10:52 鍕旷暙 鐖埅瀛楀箷缁 銆愮埅鐖瓧骞曠祫銆戔槄7鏈堟柊鐣猍涓嶆鑰呬箣鐜 绗洓瀛/Overlord IV][13][END][1080p][AVC][BIG5][MP4][鎷涘嫙缈昏鏍″皪]     274.5MB 7 2 10 zzsJaJA
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浠婂ぉ 00:20 2022/09/28 00:20 鍕旷暙 骞绘ū瀛楀箷缁 銆愬够娅诲瓧骞曠祫銆戙8鏈堟柊鐣戙愯垏璨撳叡搴︾殑澶滄櫄 Yoru wa Neko to Issho銆戙12銆戙怋IG5_MP4銆戙1920X1080銆     32.6MB 5 1 38 HYSUB
浠婂ぉ 00:15 2022/09/28 00:15 鍕旷暙 骞绘ū瀛楀箷缁 銆愬够妯卞瓧骞曠粍銆戙4鏈堟柊鐣戙愬鏃ラ噸鐜 Summer Time Rendering銆戙24銆戙怗B_MP4銆戙1920X1080銆     565.8MB 14 2 51 HYSUB
浠婂ぉ 00:14 2022/09/28 00:14 鍕旷暙 骞绘ū瀛楀箷缁 銆愬够妯卞瓧骞曠粍銆戙4鏈堟柊鐣戙愬鏃ラ噸鐜 Summer Time Rendering銆戙24銆戙怗B_MP4銆戙1280X720銆     312.8MB 3 0 17 HYSUB
浠婂ぉ 00:14 2022/09/28 00:14 鍕旷暙 骞绘ū瀛楀箷缁 銆愬够妯卞瓧骞曠粍銆戙4鏈堟柊鐣戙愬鏃ラ噸鐜 Summer Time Rendering銆戙24銆戙怋IG5_MP4銆戙1920X1080銆 绱1姊濊璜     565.7MB 16 3 62 HYSUB
浠婂ぉ 00:14 2022/09/28 00:14 鍕旷暙 骞绘ū瀛楀箷缁 銆愬够妯卞瓧骞曠粍銆戙4鏈堟柊鐣戙愬鏃ラ噸鐜 Summer Time Rendering銆戙24銆戙怋IG5_MP4銆戙1280X720銆     312.8MB 12 2 67 HYSUB
浠婂ぉ 00:05 2022/09/28 00:05 鍕曟极阔虫▊ [2022.09.28] Hilcrhyme 11th銈儷銉愩儬銆孲ELFISH銆(TV銈儖銉°屻償銉笺偪銉笺偘銉儷銇ㄨ尝鑰呫伄鏅傞枔 Super Extra銆岴D銉嗐兗銉炪屻偝銈ゃ偞銈炽儹銆) [MP3 320K]     66.6MB 6 2 60 Mashin
浠婂ぉ 00:05 2022/09/28 00:05 鍕曟极阔虫▊ [2022.09.28] Hilcrhyme 11th銈儷銉愩儬銆孲ELFISH銆(TV銈儖銉°屻償銉笺偪銉笺偘銉儷銇ㄨ尝鑰呫伄鏅傞枔 Super Extra銆岴D銉嗐兗銉炪屻偝銈ゃ偞銈炽儹銆) [FLAC 48kHz/24bit]     351.4MB 7 0 24 Mashin
浠婂ぉ 00:01 2022/09/28 00:01 鍕旷暙 ANi [ANi] 鍗$墖鎴伴!! 鍏堝皫鑰 overdress 绗笁瀛 - 13 [1080P][Baha][WEB-DL][AAC AVC][CHT][MP4]     432.5MB 5 1 25 ANiTorrent
浠婂ぉ 00:01 2022/09/28 00:01 鍕旷暙 NC-Raws [NC-Raws] 鍗$墖鎴伴!! 鍏堝皫鑰 overdress 绗笁瀛 / Cardfight!! Vanguard: will+Dress - 13 (Baha 1920x1080 AVC AAC MP4)     431.9MB 5 2 21 涔濆崄涔濇湐澶
鏄ㄥぉ 23:59 2022/09/27 23:59 瀛e害鍏ㄩ泦 肠.肠鍔ㄦ极 [c.c鍕曟极][7鏈堟柊鐣猐[姝¤繋渚嗗埌瀵﹀姏鑷充笂涓荤京鐨勬暀瀹 绗2瀛[01-13][鍚堥泦][BIG5][1080P][MP4] 绱1姊濊璜     2.6GB 56 20 217 lleeopen
鏄ㄥぉ 23:42 2022/09/27 23:42 瀛e害鍏ㄩ泦 [Orient S2][HEVC][MKV][鑻辫瀛楀箷]     3.6GB 0 2 11 roger
鏄ㄥぉ 23:40 2022/09/27 23:40 瀛e害鍏ㄩ泦 [Youkoso Jitsuryoku Shijou Shugi no Kyoushitsu e S2][HEVC][MKV][鑻辫瀛楀箷]     3.0GB 0 6 4 roger
鏄ㄥぉ 23:36 2022/09/27 23:36 鍕旷暙 肠.肠鍔ㄦ极 [c.c鍕曟极][7鏈堟柊鐣猐[OVERLORD IV][13][BIG5][1080P][MP4][END]     279MB 56 3 318 lleeopen
鏄ㄥぉ 23:36 2022/09/27 23:36 瀛e害鍏ㄩ泦 [7鲁ACG x 妗滈兘瀛楀箷缁 x 绂昏氨厂耻产] 鐧介噾绲傚眬/銉椼儵銉併儕銈ㄣ兂銉/Platinum End | 01-24[绠绻佸瓧骞昡 BDrip 1080p x265 FLAC 绱2姊濊璜     21.1GB 15 14 56 c8l
鏄ㄥぉ 23:29 2022/09/27 23:29 鍕曟极阔虫▊ [2022.09.28] Web銈儖銉°屽洓鐣冲崐銈裤偆銉犮優銈枫兂銉栥儷銉笺偣銆嶄富椤屾瓕銆屽嚭鐢烘煶銉戙儵銉儷銉︺儖銉愩兗銈广嶏紡ASIAN KUNG-FU GENERATION [MP3 320K]     33.1MB 7 1 64 Mashin
鏄ㄥぉ 23:29 2022/09/27 23:29 鍕曟极阔虫▊ [2022.09.28] Web銈儖銉°屽洓鐣冲崐銈裤偆銉犮優銈枫兂銉栥儷銉笺偣銆嶄富椤屾瓕銆屽嚭鐢烘煶銉戙儵銉儷銉︺儖銉愩兗銈广嶏紡ASIAN KUNG-FU GENERATION [FLAC 48kHz/24bit]     170.4MB 7 0 27 Mashin
鏄ㄥぉ 23:25 2022/09/27 23:25 鍏朵粬 钀濊帀绀炬椿鍔ㄥ 摆鐛歌赌冲鍣犺悓閫插寲闭摆绗360链焆摆500笔闭触蝇鈥)     2.4GB 5 4 23 鎭嬩箣鏄熺鍏
鏄ㄥぉ 23:22 2022/09/27 23:22 鍕旷暙 婕父瀛楀箷缁 [婕父瀛楀箷缁刔 Mobile Suit Gundam The Witch from Mercury 鏈哄姩鎴樺+楂樿揪 姘存槦鐨勯瓟濂 搴忕珷 Webrip 1080p MKV 绠绻佸鎸 绱1姊濊璜     538.6MB 13 1 58 婕父瀛楀箷缁
鏄ㄥぉ 23:17 2022/09/27 23:17 鍕曟极阔虫▊ [2022.09.28] 銈︺優濞 銉椼儶銉嗐偅銉笺儉銉笺儞銉 WINNING LIVE 08 [MP3 320K]     96.6MB 12 1 71 Mashin
鏄ㄥぉ 23:13 2022/09/27 23:13 锛诧肌锛 [jibaketa]Shine Post 鐗瑰埆绡 TINGS 5浜虹殑骞曞緦灏忔晠浜 - 01 (AT-X 1440x1080i AVC AAC)     1.3GB 0 10 0 jibaketa
鏄ㄥぉ 23:06 2022/09/27 23:06 鍕旷暙 惭颁贰姹夊寲缁 銆惒寻浞℃眽鍖栫粍銆慬OVERLORD IV][涓嶆鑰呬箣鐜 绗洓瀛[SP][13][绻侀珨][1080P][x264 AAC]     36.1MB 7 2 109 澶忔棩骞诲惉
鏄ㄥぉ 23:05 2022/09/27 23:05 鍕旷暙 惭颁贰姹夊寲缁 銆惒寻浞℃眽鍖栫粍銆慬OVERLORD IV][涓嶆鑰呬箣鐜 绗洓瀛[SP][13][绠浣揮[1080P][x264 AAC] 绱1姊濊璜     36.1MB 10 1 23 澶忔棩骞诲惉
鏄ㄥぉ 23:04 2022/09/27 23:04 鍕曟极阔虫▊ [2022.09.28] 銉┿儢銉┿偆銉栵紒铏广兌鍜插鍦掋偣銈兗銉偄銈ゃ儔銉悓濂戒細 R3BIRTH 2nd銈枫兂銈般儷銆孷room Vroom銆峓MP3 320K]     33.3MB 10 2 66 Mashin
鏄ㄥぉ 23:03 2022/09/27 23:03 鍕曟极阔虫▊ [2022.09.28] 銉┿儢銉┿偆銉栵紒铏广兌鍜插鍦掋偣銈兗銉偄銈ゃ儔銉悓濂戒細 R3BIRTH 2nd銈枫兂銈般儷銆孷room Vroom銆峓FLAC]     99.8MB 11 3 22 Mashin
鏄ㄥぉ 23:02 2022/09/27 23:02 瀛e害鍏ㄩ泦 妗滈兘瀛楀箷缁 [妗滈兘瀛楀箷缁刔 鍦ㄥ紓涓栫晫杩峰寮鍚庡 / Isekai Meikyuu de Harem o [01-12 Fin][1080p][绠绻佸唴灏乚 绱2姊濊璜     4.3GB 32 7 106 sakurato
鏄ㄥぉ 23:01 2022/09/27 23:01 瀛e害鍏ㄩ泦 妗滈兘瀛楀箷缁 [妗滈兘瀛楀箷绲刔 鐣颁笘鐣岃糠瀹!鐨勫緦瀹敓娲 / Isekai Meikyuu de Harem o [01-12 Fin][1080p][绻侀珨鍏у祵]     5.4GB 20 16 99 sakurato
鏄ㄥぉ 22:57 2022/09/27 22:57 瀛e害鍏ㄩ泦 妗滈兘瀛楀箷缁 [妗滈兘瀛楀箷缁刔 鍦ㄥ紓涓栫晫杩峰寮鍚庡 / Isekai Meikyuu de Harem o [01-12 Fin][1080p][绠浣撳唴宓宂     5.4GB 67 89 45 sakurato
鏄ㄥぉ 22:52 2022/09/27 22:52 锛诧肌锛 [jibaketa]鐣颁笘鐣岃棩灞 AT-X鍑哄嫉搴 (AT-X 1440x1080i AVC AAC)     980.5MB 7 1 33 jibaketa
鏄ㄥぉ 22:24 2022/09/27 22:24 瀛e害鍏ㄩ泦 骞绘ū瀛楀箷缁 銆愬够娅诲瓧骞曠祫銆戙7鏈堟柊鐣戙愮辜姣嶇殑鎷栨补鐡舵槸鎴戠殑鍓嶅コ鍙 Mamahaha no Tsurego ga Motokano Datta銆戙01~12v2銆戙怋IG5_MP4銆戙1280X720銆     2.6GB 12 11 65 HYSUB
鏄ㄥぉ 22:24 2022/09/27 22:24 瀛e害鍏ㄩ泦 骞绘ū瀛楀箷缁 銆愬够妯卞瓧骞曠粍銆戙7鏈堟柊鐣戙愮户姣嶇殑鎷栨补鐡舵槸鎴戠殑鍓嶅コ鍙 Mamahaha no Tsurego ga Motokano Datta銆戙01~12v2銆戙怗B_MP4銆戙1280X720銆     2.6GB 8 3 18 HYSUB
鏄ㄥぉ 22:17 2022/09/27 22:17 鍕曟极阔虫▊ [2022.09.28] THE IDOLM@STER CINDERELLA MASTER Cute jewelries! 004 [MP3 320K]     136.9MB 8 2 76 Mashin
鏄ㄥぉ 22:09 2022/09/27 22:09 鍕旷暙 NC-Raws [NC-Raws] OVERLORD 绗洓瀛 / Overlord S4 - 13 (CR 1920x1080 AVC AAC MKV)     1.3GB 14 2 90 涔濆崄涔濇湐澶
鏄ㄥぉ 22:07 2022/09/27 22:07 鍕旷暙 Lilith-Raws [Lilith-Raws] Overlord IV - 13 [Baha][WEB-DL][1080p][AVC AAC][CHT][MP4] 绱1姊濊璜     505MB 138 10 912 lilithraws
鏄ㄥぉ 22:02 2022/09/27 22:02 鍕旷暙 ANi [ANi] Overlord S4 - OVERLORD 绗洓瀛 - 13 [1080P][Baha][WEB-DL][AAC AVC][CHT][MP4] 绱1姊濊璜     505.5MB 56 21 309 ANiTorrent
鏄ㄥぉ 22:01 2022/09/27 22:01 鍕旷暙 NC-Raws [NC-Raws] OVERLORD 绗洓瀛 / Overlord S4 - 13 (Baha 1920x1080 AVC AAC MP4)     505.2MB 53 2 452 涔濆崄涔濇湐澶
鏄ㄥぉ 22:00 2022/09/27 22:00 鍕旷暙 NC-Raws [NC-Raws] OVERLORD IV / Overlord S4 - 13 (B-Global 3840x2160 HEVC AAC MKV)     435.4MB 26 2 107 涔濆崄涔濇湐澶
鏄ㄥぉ 21:59 2022/09/27 21:59 鍕曟极阔虫▊ [2022.09.28] THE IDOLM@STER MILLION LIVE! M@STER SPARKLE2 09 [MP3 320K]     52.1MB 10 0 71 Mashin
鏄ㄥぉ 21:22 2022/09/27 21:22 鍕曟极阔虫▊ [2022.09.28] TV銈儖銉°孍ngage Kiss銆嶃偔銉c儵銈偪銉笺偨銉炽偘 1 銈偟銉 [MP3 320K]     16.6MB 13 2 82 Mashin
鏄ㄥぉ 21:22 2022/09/27 21:22 鍕曟极阔虫▊ [2022.09.28] TV銈儖銉°孍ngage Kiss銆嶃偔銉c儵銈偪銉笺偨銉炽偘 1 銈偟銉 [FLAC]     51.8MB 9 0 48 Mashin
鏄ㄥぉ 21:12 2022/09/27 21:12 鏃ュ妵 骞绘湀瀛楀箷缁 銆愬够鏈堝瓧骞曠粍銆戙21骞存櫒闂村墽銆戙怌ome Come Everybody銆戙 鏈缁堝懆 2003-2025 绗108-112鍥炪戙怑ND銆戙1080P銆戙愪腑鏃ュ弻璇 绱1姊濊璜     1.8GB 3 4 30 骞绘湀瀛楀箷缁
鏄ㄥぉ 21:09 2022/09/27 21:09 鍕曟极阔虫▊ 澶╀娇鍔ㄦ极璁哄潧 [220928]THE IDOLM@STER MILLION LIVE! M@STER SPARKLE2 09[320K]     49.2MB 9 0 57 澶╀娇鍔ㄦ极
鏄ㄥぉ 21:03 2022/09/27 21:03 鍕曟极阔虫▊ [2022.09.28] 銉椼儶銉炽偦銈广偝銉嶃偗銉堬紒 Re:Dive PRICONNE CHARACTER SONG 29 [MP3 320K]     96.6MB 13 0 80 Mashin
鏄ㄥぉ 20:44 2022/09/27 20:44 鍕曟极阔虫▊ 澶╀娇鍔ㄦ极璁哄潧 [220928]THE IDOLM@STER CINDERELLA MASTER銆Cute jewelries! 004[320K]     134MB 12 0 63 澶╀娇鍔ㄦ极
鏄ㄥぉ 20:35 2022/09/27 20:35 鍕旷暙 鐖辨亱瀛楀箷绀 [鎰涙垁瀛楀箷绲刔[7鏈堟柊鐣猐[鍦ㄥ湴涓嬪煄灏嬫眰閭傞呮槸鍚︽悶閷簡浠楹 IV 鏂扮珷 杩峰绡嘳[Dungeon ni Deai wo Motomeru no wa Machigatteiru Darou ka S4][10][1080P][MP4][绻佷腑]     304.8MB 21 0 115 KissSub
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Throughout my career I’ve known people who have gotten fed up in the way Nagata did and quit. So quitting is nothing new and I will include that in a future blog.

As the backlash against Nagata grows, I think a crucial point has to be made now. As I said in some Facebook and other posts, Nagata’s blog wouldn’t have gone viral if it hadn’t touched a cord with a lot of people, including many of his generation. The blog has an audience around the world that is still growing.

A lot of people are now saying Nagata is a self-indulgent egotist in his mid-20s. Maybe. Elders have attacked restless, ego-driven 20-somethings since the first agricultural settlements in Anatolia seven thousand odd years ago.

Many influential voices in journalism are saying that Nagata should have stayed and fought. One of the latest comments comes from someone highly respected in the broadcast news industry, Howard Bernstein, Quitting Solves Nothing.

Nagata isn’t the only talented young journalist who has quit the business (although it looks like Nagata didn’t hold out as long some people). I know other people in their 20s in Canada, the US and the UK who have also quit but who haven’t voiced their dissatisfaction so eloquently as Nagata. So perhaps quitting does solve the problem of knocking your head against a brick wall. It feels so good when you stop.

The first question that has to be asked is: with jobs in journalism so scarce and competition
for those jobs so fierce that the managers who actually want talent have their pick, then why are so many of the best and the brightest who can quit (not married, no mortgages, not overburdened by student loans) actually quitting?

I have seen Facebook and other postings from very talented journalists and former journalists, I know,  all in their late 20s, early 30s, (and whose work I respect)  all saying Nagata is right.  Most of the criticism appears to becoming from an older age set, from late 30s up until retirement.

The second and more important question is where’s that all important audience that the media managers keep telling us they are trying to serve?

The audience for news among the 20 to 30 demographic is dismal.  Those dismal figures go beyond the supposed disinterest that age group has in news.

This is the demographic that the advertisers supposedly hunger for, supposedly  would kill for: 18 to 34. Where are that audience? Not watching TV news, that’s for certain. Why are the news ads filled with safety bath tabs, reverse mortgages,  non-medical life insurance and topical pain relievers?  The advertisers aren’t that dumb, if the 20 to 30s were watching the news, you’d see a lot more ads than there are now for smart phones and tablets, computers, cars, adventure vacations and eco-tourism trips, starter condos and the furniture for those starter condos. Instead the ad dollars are going to attract poor, aging, arthritic, worried boomers. At the same time, in any TV newsroom, the managers go on and on and on and on about the “younger audience” while producing the kind of news piffle that led Nagata to quit and has driven that audience away.

The 20 to 30s are also not reading newspapers, at least on paper, they browse online at the free news buffet.

It’s not just that they are part of the download generation who expect free stuff. The news media hasn’t produced anything that they think is worth paying for. After all they will pay for music on iTunes and for non-pirated software or anything else they feel has real value. The news media doesn’t produce anything that would attract an 18-34 audience that would mean advertisers would throw money at the media to get their attention.

Among my non-journalist friends in their 20s, one thing is very clear.  They don’t trust the media at all. Any media.  While mostly aging conservatives attack the CBC for its supposed left-wing bias, many of 20 to 34s I talk to lump the CBC together with CTV, Global and Sunmedia as “corporate media.”  I am surprised and disheartened that many young people believe that all the networks, including the CBC, and the major newspapers jump to Stephen Harper’s commands.  (I am sure I can hear Harper saying, “I wish” especially when he is facing Terry Milewski.)

Like the rest of the audience, the 18 to 34 are titillated by Charlie Sheen’s self destruction and they did watch some of the royal tour by William and Catherine.  But they are also concerned about the future of this poor planet and the crisis that climate change will bring and know that the media on whatever platform isn’t doing enough coverage of those stories.

The current News International scandal, the closing of The News of the World  (as well as the likely cynical substitution by the Sun on Sunday) and the continuing revelations about the abuses of the media owned by Rupert Murdoch  (as well as the fact that Conrad Black is going back to jail in the U.S.) will do nothing to improve the trust in the media among younger people.

So it’s not just Kai Nagata that’s quitting the media. It’s the whole damned demographic.

The real story is not Kai Nagata, it’s an entire generation, that all important audience,  disillusioned by the metric driven nonsense that consultants tell managers this generation (that isn’t watching or reading) want.

The journalists in that generation who are quitting and posting on Twitter and in blogs that didn’t get as much notice as Nagata’s  are voicing what the rest aren’t saying (and isn’t that the journalists job?)

For my friends and colleagues who are still in the business and are still fighting from the inside, good for them, they might (might) make a difference (maybe).   However, we must remember the definition of insanity, if you keep doing the same thing over and over and get the same result, and you don’t change  what you are doing and keep doing the same thing, you must be insane.

While there are small victories in those internal fights, the important strategic battles are being won by the beancounters and metric mad managers (who are picking up their huge bonuses on their way out of the office each weekend).

Some of those young people, some still journalism students, and many who quit their jobs without publishing their manifestos,  who I follow on #futureofnews are working to create their own start-ups or exploring new forms of  entrepreneurial journalism or are struggling as two-track freelancers (both working for the current media and working to innovate).

So it is likely that if anything saves journalism. it will come from one of those quitters who are free to create a new model and mode of news delivery.  Maybe that’s why Kai Nagata touched such a raw nerve with the (the cliche) main stream media.

Is the future of news a town crier? I’m not kidding

Is the future of news a town crier?
A town crier with a baseball cap rather than the traditional three-cornered hat?
I’m not kidding. Here’s why.


On the afternoon of Nov. 18, 2009, the Toronto Transit Commission shut down the main north bound subway from the city’s downtown due to safety concerns after a contractor (not connected to the transit system) damaged a bridge over the subway line.

That stranded thousands at the main downtown crossroads of Toronto, Yonge and Bloor Streets.Many of those thousands of commuters had to line up for more than an hour to catch a bus.  The system was actually restored ahead of schedule by the middle of the evening.

CBC News story
Subway back to normal but riders still fuming

I arrived at Yonge and Bloor (according to the EXIF time code on my camera) at 6:33 p.m. The crowd of waiting commuters snaked around the office building at the corner of Yonge and Bloor Streets. One bit of good news was that this mid-November evening was unseasonablly warm.

I had my camera with me and began shooting. I was also wearing my CBC News baseball cap, which is a lot more visible to the public than a media ID card around one’s neck.

People kept coming up to me and asking me what was wrong with the subway system.

It happens quite often when a media person is at an event.  But usually it’s at a demonstration and the question is “What are they demonstrating about?”   If it’s a crime or accident scene, it’s “What happened?”  In both of those cases, it’s pretty obvious what is going on.

Last night, I had more questions from more members of the public than I have had in my memory, “What is happening?  “Why is the subway shut down?” People were also asking the police,  uniformed TTC employees and other members of the media. In most cases it was the live or camera crews with media baseball caps or media jackets, not the TV reporters waiting to do their live hits into the supper hour news shows. ( What good were those live hits to the people waiting in line, wondering what was going to happen? Great for the folks at home though, another “live from the scene” report.  )

That got me thinking about the ongoing debate about the future of  the news business. Are we missing something?

Toronto is a media saturated city. There are four daily newspapers (all a bit  shaky but none at death’s door, so far) (The Globe and Mail, Toronto Star, Toronto Sun and The National Post)  five broadcast and cable networks (CBC, CTV, Global, CITY/Rogers and SunTV) three  Canadian 24 hour cable networks (CBC News Network, CTV News Channel, CP24),  radio stations too many to count–and they all have websites.

Then there’s social media, lots of blogs in Toronto, including BlogTo  which has become a web-based news service for the city.

 In fact, I first found out about the subway disruption from a @TTCalert on Twitter.

Yet a significant number of people at Yonge and Bloor did not have any idea at all that their homebound commute was going to last a lot longer than expected.  Are we missing the real “news you can use” in favour of some artificial variety created by a consultant?

Gee, why weren’t these people checking news websites from their offices? After all the numbers show that the highest web news audience is during office hours.

We say we live in a wired, web world. Are we really?  Is all this talk by the academics and other experts of  “link economy” all that important, if the basic news can’t be delivered to the people who need it? Maybe that’s why people are losing faith in the media. We don’t tell them what they really want to know (even if it appears to be boring. Standing out on the weather waiting for a bus because you can’t get a subway is even more boring.)

When I was a journalism student back in 74-75, the late Phyllis Wilson, a great prof,  who taught at Carleton from 1966 to 1982, a former city hall reporter for the long -gone Ottawa Journal pounded into our  (Watergate dreaming) heads that people want to know and need to know the basics, water and sewerage (always sewerage not sewer, Phyillis would say), garbage collection, street cleaning and why isn’t the bus running?

Why isn’t the bus running?

You know, fifty or sixty years ago, when there were still evening newspapers, there would be newsboys (yes newsboys in those days) hawking The Toronto Star five star final or an extra from the late Toronto Telegram that would have told the people in line exactly what was going on (at least up to the print deadline).

Yet, last night, despite cell phones and smart phones and text messages and Twitter messaging to those phones, a good many people didn’t know what was happening and needed to know.

The Good News.  They saw someone with a media baseball cap and asked me and the crews from the other stations. So despite all our numerous failings and mounting problems, folks still go to the media for the news.

Maybe there’s hope for us yet.  Maybe we do need to be a town crier some time and shout out the news from a street corner.

We certainly have to take a hard look at what we do and what kind of news we chose to deliver.

You can see my CBC photo gallery Transit chaos at this link